This morning started with a bit of rain, and even though it wasn’t raining as hard as it was yesterday, the sky was dark enough that I figured that it would be best if I brought an umbrella. Just in case it really started pouring down, of course.
I was expecting another relatively tiring day at the office. Then, as I was about to set up my system something happened. You see, when I booted up my remote desktop, what appeared seemed to be the screen I left behind yesterday. Meaning the remote desktop didn’t quite log off as expected. Okay. So I logged off the remote desktop, then rebooted my workstation, so I can try again. However subsequent tries to bring up Citrix either resulted in a blank remote desktop space instead of all the expected shortcuts for the programs I usually use for calls, or a warning that I had two or more instances of the same remote desktop, and as such I wasn’t allowed to access it.
Huh.
After several reboots, the team coach called in one of our technicians to have a look at my case. The verdict? Since it was a Citrix remote access issue, and not a problem with the actual work station I was currently using, there was nothing we could do but have a ticket submitted, and wait for any updates from the tech people in India. This meant that, once again, I was stuck doing literally nothing for the whole shift. Now normally this would have been as boring as heck, given how without Citrix access I was also effectively locked out of the internet, but the team coach showed me a trick to get on our company’s proxy server, which meant I was able to browse to my heart’s content (limited of course to the relatively crappy latency that the proxy in question had, of course).
And that’s pretty much how I spent my shift today, by alternately napping or browsing the net. I kind of felt sorry for my teammates taking in calls, especially the one guy who got off at the same time I did, as without me taking in calls he was pretty much flying solo form noon onward. Oh well, it’s not like this type of thing happens a lot, so I might as well enjoy it while it lasts. Given the diligence of the Indian techs, I expect this nonsense to be resolved by tomorrow’s shift anyway.
It was raining a bit at the end of my shift, easily justifying the umbrella I brought with me, but by the time I got home it had died down to barely a drizzle. Without any rain, there wasn’t anything stopping me from going to the gym again, and that’s exactly what I did. Though my left knee was acting up again, I was able to finish my usual routine there without even a cramp. That’s good, right?
I hope the (somewhat) good weather continues tomorrow. Rain is all well and good (makes for nice and cool evenings), but too much of it is a bother to everyone too.
