August 31, 2015
It’s the first day of the work week again, and for the team this means a move to the 8th floor. I’m sure that the rest of them have already received the message to come to work early, and prep their systems for any unforeseen issues brought on by the move, but for me, the laggard and the misfit of the group, it means just a chance to avoid the usual backtalk.
That, and I’m still not quite sure if I passed muster for last week, and just how long I’m going to stay in competence assurance. So for now, I’ll have to keep verification in mind, focus on the call flow, and try my darnest to not give out misinformation during a call. I already got hit by over-verifying last week after all…
I just want this week to go well. I don’t really care if the rest of the team doesn’t like me, I like the LOB I’m working in right now, and I want to stay there as long as possible.
August 30, 2015
Despite all odds, I managed to finish off the week without major blunders at work, and although the call evaluation still didn’t get a pass, I didn’t have any errors as far as cases were concerned. Hmm. Also, despite the obvious hostility of my teammates, I was still able to prep everything at my workstation for the move to the 8th floor. Now all I need to do on Monday is see if everything made it up there…
And Myouko for the save!
I also managed to finally finish with the event proper of the Kantai Collection summer event. Boy was that more stressful than it should have been… I even developed a bit of a tic under my right eye as a result, sheesh. And while the event was extended until the 7th, I’m just going to recoup my resources, and see if I could farm some of the new event ships in the remaining event period.
Hard Mode medal, get!
Which meant that I was able to actually spend the latter half of Saturday evening, and the whole of today, just relaxing. It even rained early this evening, meaning it’s actually cool and comfy right now, perfect conditions for sleeping in fact. Speaking of which, I might just indulge in that in a bit.
August 28, 2015
Last night’s shift was very relaxed, which is kind of odd, when you consider that, by the number of calls alone, I took in more calls than on Wednesday. It’s likely due to how I didn’t submit any case, and barely had any service calls at all. Go figure.
This doesn’t mean I can afford to slack off though. So until the end, focus on the callflow, mind the verification, and be try to use positive language. Harder than you’d expect, for sure.
In a bit of a pleasant surprise, we received our pay at around midnight, so this meant that people started making a line at the BDO ATM at the 5th floor almost as soon as the news broke out. My pay this cutoff is a lot less than what I expected though, but I’ll have to wait until the online payslip gets posted next week before I can find out just why.
Another thing, we’re moving to the 8th floor next week, so we’re supposed to stay behind after shift and (sort of) pack away our CPUs and phones for moving upstairs.
As for the weekend… yeah, just have the remainder of the Kantai Collection event to focus on. Sure, it was extended and all, but I’d rather finish it this Saturday or Sunday, for my sanity’s sake.
One last thing I’d like to comment on — while it was sunny when I went to bed this morning, it apparently started raining hard during the afternoon. Not that it changed anything once I woke up during the early evening, as it was once again humid and warm when I did.
August 27, 2015
And here I am again. I somehow managed to survive the midweek, but that’s probably more due to the fact that the market has stabilized a bit after the fall over the past few days, so the clients calling in were much calmer by comparison. That said, it was still slow for yours truly, though that’s more due to the fact that I was the only one left on the training service queue, while everyone else is already on the “normal” queue.
In any case, I still can’t afford to get sloppy. Thursday was when my calls were monitored last week, so I have to be on my guard, on top of everything else I have to watch out for — verification, callflow, cases, and whatnot. The pressure, it builds…
Gotta hang in there, as it’s two days to go until the end of the week. Don’t screw up now, me.
August 26, 2015
Last night’s shift passed without incident, though I don’t want to jinx it by speaking out of turn. As usual, I just hope that I didn’t screw up with the cases I submitted before the end of the shift, and focus on the calls that I’ll get later on in the evening.
I didn’t go to sleep immediately after I got home, as I waited for my father to bring home my nephew and his caretaker. When the kid arrived at around eleven-thirty, only then did I go to bed — especially since my father usually complained that no one was around to open the front door for him, ahaha.
Sigh. Competence assurance just casts a long shadow over everything these days. I just want to pass and get it over with.
On other non-work related news… It looks like the Kancolle devs extended the Summer 2015 event by five days. Whoop-dee-doop. I’m still gonna finish it by this weekend though. Yeah.
August 25, 2015
For all my bluster last night, the shift felt like it teetered on disaster for me. I didn’t focus on my calls, and did a lot of amateur mistakes, which now makes me terrified that any of my calls last night would be monitored. I’m really praying that none will be pulled up for listening, but given my luck… ugh. It’s not a thought I relish.
So what I need to do tonight is make sure not to do a repeat performance, so to speak. And pray really really hard that coaches or my team lead choose another day to pick calls from.
August 24, 2015
And here we go again. I have to make sure that from now up until Friday I have to focus on each of my calls, and make sure that I don’t mess up any of my cases submitted. This I have some control over, so I’m going to have to really give each case a look before I finally put them on the list for the day for my team lead to go over.
The call monitoring will obviously be much harder, as those are just once a week, and what more, might come at any time of the day. Kind of hard to maintain a chipper attitude through-out as a result, especially on a Monday, but in this case I have to try. Focus on getting a Green-average score for those, yeah.
On the home front, nothing much happening, though there’s been some intermittent rain of various strength in our area for most of the day. While it made it obviously dark during the day, it also made it nice and cool, which made the schedule-readjustment sleep much easier.
Recouped a good bit of resources in Kantai Collection as well. Hopefully I’d have gathered up to the natural regen cap by the time my Last Dance attempt this weekend against the final boss goes through.